Case Study: Standardizing Multi-Site Video Surveillance for a Property Management Company (Rhombus Systems)

Overview

A property management company overseeing multiple locations had a patchwork of different NVR brands across sites. With no consistency in hardware, logins, or user experience, day-to-day monitoring was inefficient and support was harder than it needed to be.

They wanted a unified solution that made it easy to access video across all properties—without requiring staff to install software on their computers.

Systems Integrations proposed Rhombus Systems to standardize video surveillance across locations and deliver a simple, scalable way to monitor every property.

The Challenge

The client’s environment had three core issues:

  • Mixed NVR brands across multiple locations created inconsistent workflows site-to-site.
  • No standard viewing experience meant staff had to remember different logins and processes.
  • Software-based access was a barrier because they wanted easy viewing without installing client applications.

Operationally, they also needed a better way to keep an eye on property conditions during severe weather—especially snow accumulation—to support faster decisions and response.

Goals

The client’s goals were straightforward:

  • Unify video access across all locations with a consistent platform
  • Eliminate the need for software installs for everyday viewing
  • Improve real-time visibility for ongoing operations and weather events
  • Create a repeatable standard they could expand as they added sites
  • Control costs while modernizing the environment

Our Recommendation

After reviewing the existing multi-site setup and the client’s access requirements, we recommended Rhombus Systems as the standard platform moving forward.

Rhombus provided the unified experience the client was missing, while supporting a clean operational workflow for multi-property monitoring.

Implementation Highlights

Systems Integrations focused on standardization, usability, and cost control:

  • Established a consistent approach for how video would be accessed and monitored across sites
  • Deployed a unified platform to reduce site-by-site variation
  • Implemented video walls to give the team an at-a-glance view of multiple properties
  • Used the Rhombus Relay Connector to reuse a majority of the existing cameras, avoiding unnecessary rip-and-replace and delivering significant cost savings

Results

With Rhombus in place, the client now has:

  • Unified, consistent video access across multiple locations
  • Video walls for centralized monitoring, improving situational awareness
  • A practical way to monitor snow accumulation during inclement weather and respond faster
  • A clearer standard for future expansion, reducing complexity as new sites come online
  • Significant cost savings by reusing most existing cameras via the Relay Connector

Why It Matters for Property Management Teams

For property management companies, inconsistency in surveillance systems becomes an operational tax: more training, more troubleshooting, slower response, and less confidence in what you’re seeing.

Standardizing on a unified platform simplifies monitoring, improves visibility across locations, and makes it easier to support and scale—without overspending on equipment you don’t need to replace.

Next Steps

If you manage multiple properties and your surveillance environment is a mix of NVR brands and inconsistent access methods, Systems Integrations can help you standardize into a single, scalable solution designed for real-world operations.

Want to discuss a multi-site standardization plan? Contact Systems Integrations to schedule a walkthrough and recommendations for your properties.

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